3 Easy Ways to reach the DBS Helpline
Getting a Disclosure and Barring Service (DBS) check is generally not a difficult process, but it involves several steps and you may need guidance from the DBS helpline. The complexity of the process depends on the level of the check required and the accuracy of information provided.
At MyVetting.com, we’ve created a seamless digital experience that allows you to get a DBS check online, using Home Office-approved IDVT technology. It’s quick and easy, with Basic in as little as 24 hours and Standard and Enhanced in 5 to 10 days – but it can be even quicker. While MyVetting.com’s customer service team is on hand to answer any questions that you might have, you may have questions for the DBS Service.
Discover below how to contact the DBS helpline directly, if you need a bit of guidance.
While the process is generally straightforward, the level of detail required can make it time-consuming to gather your evidence together and the accuracy of information you provide is crucial; any discrepancies can lead to delays.
Our online application service can speed the process up; this is why MyVetting.com only processes digital DBS applications, rather than the slower paper-based submissions. You can always get support from MyVetting.com or contact the DBS helpline to help you navigate any challenges.
How can I contact the DBS helpline?
Contacting the DBS helpline can help if you encounter queries, complications, or need guidance throughout the DBS check process.
There are 3 ways in which you can contact the DSB helpline.
- By mail
You can write to the DBS disclosure service at the following address:
DBS customer services
PO Box 3961
Royal Wootton Bassett
SN4 4HF
United Kingdom
2. By Phone
If you need to reach the DBS service by phone, the Disclosure and Barring Service contact number is:
DBS helpline 03000 200 190
Other DBS Telephone Number in the UK include:
Minicom 03000 200 192
Welsh 03000 200 191
International +44151 676 9390
3. By Email
If you prefer to email, rather than use the DBS check telephone number, then you can email on customerservices@dbs.gov.uk.
If emailing the DBS, please include the following information:
• Full name
• Address declared on the application form (including house number and postcode)
• Date of birth
And two pieces of evidence from the below options:
• DBS Application reference number
• National Insurance Number
• Position applied for
• Employer Name
• Place of Birth (town/city and country)
• DBS certificate reference number
• Passport Number
• Driving Licence number
• Previous address
DBS disclosure service Opening Hours
Current DBS Service opening hours are 08:00 to 18:00, Monday to Friday, and 10:00 to 17:00, Saturday.
You might also like to talk directly with the DBS by the Disclosure and Barring Service webchat, which is available Monday to Friday from 09:00 to 18:00, and Saturday from 10:00 to 17:00.
The DBS helpline is a vital resource for anyone engaged in or impacted by the DBS check process. From understanding the nuances of the DBS profile number to seeking guidance on the application journey and having immediate access to the right contact numbers, this blog aims to empower individuals and organisations with the information they need. The DBS helpline stands ready to assist, ensuring a seamless and reliable experience for all involved in the disclosure and barring service.
What is a DBS Profile Number?
The DBS profile number is a unique identifier assigned to individuals who undergo Disclosure and Barring Service (DBS) checks. This number is key to tracking and managing the progress of the check. Understanding its significance is vital, especially when seeking assistance from the DBS helpline. It is a different number from the number that’s issued on a DBS Certificate.
Where is the Disclosure and Barring Service?
The Disclosure and Barring Service can be contacted by phone, email or post. It is usual that applicants contact the DBS in the manner rather than visiting physical offices.
How to Get Disclosure and Barring Service check?
Getting a Disclosure and Barring Service (DBS) check is essential for individuals and organisations that work with vulnerable groups. If you want to contact the DBS Service, you’ll find details below. Our quick guide provides a comprehensive overview of the process involved in obtaining a DBS check, with an overview of the application journey from start to finish.
What’s a DBS Check?
DBS checks are designed to assess an individual’s criminal record and ensure their suitability for roles involving contact with vulnerable groups, such as children or adults at risk.
What are the Types of DBS Checks
The DBS offers three levels of checks: Basic, Standard, and Enhanced. The level of check required depends on the nature of the role. Understanding the distinctions between these levels is crucial:
Basic DBS Check: Provides information on unspent convictions and conditional cautions.
Standard DBS Check: Includes details of spent and unspent convictions, cautions, reprimands, and final warnings.
Enhanced DBS Check: Offers the same information as the Standard check, plus any additional relevant information held by local police.
