Role of Estate Agents in Right to Rent Checks 

Role of Estate Agents in Right to Rent Checks 

23 Sep 2023

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Estate agents play a pivotal role in the implementation of Right to Rent checks, an essential aspect of the rental property market. This process, mandated by law, involves verifying the immigration status of potential tenants to ensure they have the legal right to rent a property in the United Kingdom. As a key link between landlords and tenants, estate agents are often tasked with carrying out these checks, making their understanding and execution of the process critical. We’ll explore the responsibilities and role of estate agents in Right to Rent checks, the process involved, and the potential legal repercussions of non-compliance. 

 Role of Estate Agents in Right to Rent Checks 

In the complex world of UK property rentals, estate agents play a pivotal role, especially when it comes to satisfying the critical regulations, such as Right to Rent checks. These checks are not just a legal obligation, but a cornerstone of providing a high quality service to landlords and potential tenants. We’ll look at the responsibilities of estate agents in conducting Right to Rent checks, the procedures involved, potential legal consequences, and the resources available to them. 

Understanding Right to Rent 

Right to Rent is a scheme that was launched by the Government in the UK in 2016. The scheme mandates landlords or their representatives to validate the immigration status of potential tenants. The primary goal is to ensure that prospective tenants possess the legal right to live in the UK, and so have the ‘right to rent’ a property. 

This scheme applies to everyone aged 18 or above who will use the property as their primary residence, including individuals that are not listed on the tenancy agreement or those sub-letting the property. It also applies irrespective of whether the tenancy agreement is written or verbal. 

The Home Office provides a regularly updated list of acceptable documents to prove Right to Rent. This list commonly includes items such as British passports, biometric residence permits, and identity cards from the European Economic Area. 

It’s important to note that the Right to Rent is not just about the tenant’s legal status at the time of the tenancy agreement. Any future changes in immigration status can also impact a person’s Right to Rent, which may require periodic follow-up checks. We’ll examine the role of estate agents in follow-up checks and reporting later in this article.  

Estate Agents’ Obligations and the Check Process 

Estate agents, in collaboration with landlords, have the legal duty to perform Right to Rent checks. The role of estate agents in Right to Rent checks is crucial when they are providing comprehensive property management services. 

The check process is a simple, three-step procedure: 

  1. Identify the occupants – Estate agents must verify all individuals aged 18 or above who will reside in the property. 
  2. Inspect original documents – Agents must scrutinise the tenant’s original identification documents, such as passports or residence permits, which validate their right to live in the UK. This inspection must occur in the tenant’s presence, either in person or through a video call. 
  3. Document and store – Agents are required to make legible copies of each document, note the date of the check, and securely store this information. 

The sensitive personal data involved in Right to Rent checks must be managed in compliance with the General Data Protection Regulation (GDPR). Agents must also ensure fair treatment of all potential tenants throughout the process, irrespective of their perceived nationality. 

It’s worth noting that if an agent incorrectly determines a tenant’s Right to Rent due to inadequate checks, they could face a civil penalty of up to £3000 per tenant. This underscores the pivotal role estate agents play in preventing illegal tenancies and the importance of thorough and accurate checks.  

Record Keeping and Legal Repercussions 

Estate agents must maintain detailed records of the checks they conduct for evidence and potential future examination. This includes securely storing copies of tenants’ documents, documenting the steps taken during the check, and recording the date of the check. These records must be kept for at least one year after the termination of the tenancy agreement. 

Non-compliance with these obligations is not merely a case of unprofessional conduct; it can result in severe legal consequences. Penalties for violations can amount to £3000 per tenant. Moreover, a criminal sanction can be imposed if an agent knowingly rents a property to an individual without a Right to Rent. 

 However, agents can be absolved if they can prove that they took all reasonable measures to end an illegal tenancy within an appropriate timeframe. This emphasizes the need for both comprehensive checks and prompt follow-ups whenever a tenant’s situation changes. 

For complex cases or uncertainties, the Home Office provides a checking service for agents and landlords. This service can be utilised to confirm someone’s Right to Rent if they have a pending immigration application or appeal with the Home Office. 

Estate Agents, Follow-up Checks and Reporting 

The role of estate agents in the Right to Rent process extends beyond the initial verification. For tenants with a time-limited Right to Rent, agents are required to conduct subsequent checks. These checks should be scheduled either just before the expiration of the tenant’s permission to stay in the UK or twelve months after the first check, whichever comes later. 

If a tenant loses their Right to Rent, estate agents have a duty to report this to the Home Office promptly. This is crucial to maintain legal compliance and avoid potential penalties for the agent. 

However, it’s important to note that if a tenant fails a subsequent check, the estate agent is not legally required to evict the tenant or terminate the lease. Their obligation is simply to report the situation to the Home Office, which will then take the necessary enforcement action. 

To effectively manage these follow-up checks and reporting, estate agents must have reliable systems in place. This highlights the critical role they play in ensuring adherence to immigration rules within the rental sector. 

Resources for Estate Agents 

Estate agents have a wealth of resources at their disposal to assist them in fulfilling their Right to Rent responsibilities. 

The Home Office provides detailed guidance documents that cover the checking process, acceptable documents for establishing a Right to Rent, advice on avoiding discrimination, and procedures for subsequent checks and reporting. These resources can be invaluable tools for ensuring compliance with the rules. 

Professional organisations and landlord associations also offer practical resources, including training courses, to equip estate agents with the necessary knowledge and skills for conducting efficient checks. 

For more complex cases or when there’s uncertainty, the Home Office’s ‘Landlord’s Checking Service’ can provide a direct answer regarding a potential tenant’s Right to Rent. 

Furthermore, technological solutions are becoming increasingly popular for facilitating Right to Rent checks. These tools can automate reminders for subsequent checks, assist with secure record-keeping, and streamline the reporting process. 

Equipped with these resources, estate agents can confidently fulfill their pivotal role in the Right to Rent process, contributing to a lawful and equitable rental market.  

  1. What are the ‘right to rent’ checks that Estate Agents are involved in?

Estate agents are expected to verify the immigration status of potential tenants under the ‘Right to Rent’ regulations. These checks involve seeing, checking, and recording the original documents that allow the tenant to live and rent property in the UK.  

  1. Why are estate agents responsible for ‘right to rent’ checks?

Estate agents are responsible for ‘right to rent’ checks to ensure compliance with UK Immigration Acts. These checks help prevent illegal immigrants from accessing rented accommodation, which is a mandate that the government holds landlords and estate agents accountable for. 

  1. What happens if estate agents fail to do ‘right to rent’ checks?

Failure to carry out ‘right to rent’ checks by estate agents can result in severe penalties including fines and imprisonment. The exact penalty depends on the nature of the offence, whether it was intentional or not. 

  1. Are there exceptions in the responsibility of estate agents in right to rent checks?

Yes, certain types of accommodation such as mobile homes, social housing, student accommodation, and living arrangements where the occupant is not using the premises as their only main residence are excluded from the responsibility of estate agents.  

  1. How often should estate agents perform these checks?

Estate agents should perform ‘right to rent’ checks before the tenancy agreement is signed. In cases where a tenant has limited leave to stay in the UK, the checks must be performed 28 days before the start of the tenancy. 

  1. How can estate agents ensure they are conducting thorough right to rent checks?

Estate agents can ensure thorough checks by keeping updated with any changes in the law and maintaining a clear record of all checks performed. This includes copies of any documentation presented, noting the date of the check, and storing this information securely. 

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